Effective Date: December 16, 2025
Return Eligibility
You may request a return within 30 days of delivery. Items must be unused, in original packaging, and in resalable condition.
Non-Returnable Items
- Final sale items
- Gift cards
- Customized or personalized products
How to Start a Return
- Email info@jakoppy.com with your order number and reason for return
- Wait for return approval and instructions
- Send the item to the return address below
Return Address
1415 Redfern Ave,
Far Rockaway,
New York, 11691,
USA
Return Shipping Costs
If the return is due to a defective or incorrect item, we will cover return shipping. Otherwise, return shipping costs are the responsibility of the customer.
Refund Processing
Approved refunds will be issued to the original payment method within 5–10 business days after inspection.
Damaged or Incorrect Items
Please report damaged or incorrect items within 7 days of delivery with photos attached.
Contact
Email: info@jakoppy.com
Phone: +86 (750) 3086961